There are several reasons for your vacuum cleaner to lose its suction power. Please check to see if any of the following will resolve the issue.

Check the dust container

If your vacuum cleaner’s suction force has dwindled, it’s time to empty the canister.

See if the filters are clogged

Vacuum cleaners come with various foam or mesh filters. These might get clogged over time if not cleaned or replaced properly. As a result, your vacuum will lose suction. Go here for basic guidelines on how to care for your vacuum cleaner filters.

Please refer to your vacuum cleaner’s user manual for further information on the filters. If you’re having trouble finding your manual, download it here using your product’s model number.

Check the hose for blockage

Your vacuum will lose suction if the hose becomes clogged. Disassemble the hose and attachments to check for foreign objects, dust, or hair balls that are obstructing air passage. A large stick or broom handle may be used to unclog the hose.

Check the hose for cracks or tears

Check the hose for any damage as air seeping through a crack or tear will cause loss of suction. If you discover a rip, call a service representative.

Check the brush or roller for clogging

Clean the brush or roller by turning it upside down. Over time, these might get clogged or stuck because of dust or hair and cause your vacuum cleaner to lose suction. Certain brushes may be disassembled for simpler cleaning. For parts that can be disassembled, consult your user manual as each model may have different instructions. If you can’t locate your handbook, you may get it here by entering the model number of your product.

Make sure all parts are attached properly

Your vacuum cleaner will lose suction if the connectors are loose. Make sure that the dust container, the hose, the tube and the brush are all attached properly.

Consider technical problems

If the issue persists, your vacuum cleaner may be experiencing a technical malfunction. If you suspect this to be the case, contact an authorised service agent.

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